TERMS AND CONDITIONS
By accessing and using the website https://gif2box.vn/ (the “Website”), you agree to the general terms of trading set out below. We reserve the right to amend or supplement these terms at any time and will publish them on the Website. Continued use of our services after any change means that you accept the updated content
Article 1. General principles
1. The Website is developed and operated by Brand K Vina for the purpose of providing information about, introducing and selling products and services to consumers.
2. A customer who enters into a transaction on the Website is deemed to have read, agreed to and undertaken to comply with these general terms of trading and with the related policies published on the Website.
Article 2. Scope of application
1. The Website supplies products and services throughout the territory of Vietnam. The supply of products and services outside Vietnam (if any) is subject to separate rules published together with the relevant product.
2. The Website may be temporarily suspended for maintenance, upgrading or the correction of technical faults, in which case we will give notice on the Website in advance (where possible).
Article 3. Transaction process
1. The customer accesses the Website, selects the products or services required, places an order and provides all the personal information needed.
2. The Website system records the order.
3. The customer makes payment using the method selected (if any).
4. Once the system has confirmed the order details and/or that payment has been made successfully, the Website will send you an order confirmation by email or telephone.
5. The Website delivers the goods or supplies the services as agreed.
6. You are entitled to lodge a complaint or to request an exchange, return or warranty service in accordance with our published policies.
7. All fees, processing times and restrictions (if any) are published in the relevant policies (shipping, payment, returns and refunds).
8. Warranty policy: Brand K Vina applies the manufacturer warranty policy for each specific product. The detailed conditions, duration and scope of the warranty are set out in the product information or in the warranty card supplied with the product. For products that carry no separate warranty policy, Brand K Vina accepts no warranty liability beyond manufacturing or supplier defects.
Article 4. Rights and obligations of Brand K Vina
1. To ensure that the quality of the goods and services supplied corresponds to the information published on the Website.
2. To provide full invoices and supporting documents as required by law (if any).
3. To maintain the normal, safe and secure operation of the Website, save in cases of force majeure.
4. To keep customer information confidential in accordance with the published privacy policy.
5. To refuse or cancel an order where: (i) the customer has provided inaccurate information; (ii) the customer has failed to meet its payment obligations; or (iii) the product or service is no longer available.
6. We reserve the right to limit the quantity of products per order or to refuse unusual orders (for example, orders for abnormally large quantities, or orders suspected of being placed for speculative or fraudulent purposes).
Article 5. Rights and obligations of the customer
1. To provide accurate and complete information when registering and placing an order.
2. To pay the full value of the order using the payment method selected.
3. Not to use the Website to commit fraud or any unlawful act, or to obstruct or adversely affect the interests of the Website or of other customers.
4. To inspect the condition of the goods or services immediately upon receipt and to notify the Website promptly of any complaint.
5. To be responsible for the lawfulness of the information you provide.
6. You are responsible for keeping your account details (username and password) confidential and for all activity carried out through your account on the Website
Article 6. Intellectual property rights
1. All content, designs, images, software, source code, databases, trademarks, logos and other intellectual property displayed on the Website are the lawful property of Brand K Vina or of duly licensed third parties.
2. Any copying, distribution or commercial use without the prior written consent of Brand K Vina is strictly prohibited.
Article 7. Limitation and exclusion of liability
1. Brand K Vina accepts no liability where services are interrupted by technical faults, force majeure or other objective causes beyond its control.
2. Brand K Vina accepts no liability for loss or damage arising from your use of the Website contrary to the instructions given or in breach of the law.
3. Brand K Vina accepts no liability for indirect or consequential loss, or for loss of profit, arising from the use of the Website or of its products and services.
4. In all cases, the maximum liability of Brand K Vina towards a customer (if any) shall not exceed the total value of the order in dispute.
Article 8. Dispute resolution
1. Any dispute arising from a transaction on the Website shall first be resolved through negotiation and conciliation.
2. If no agreement is reached, the dispute shall be referred to a court or other competent authority for resolution in accordance with the laws of Vietnam.
Article 9. Effect
1. These general terms of trading take effect from the date on which they are posted on the Website.
2. We reserve the right to amend or supplement their content at any time. Please visit the Website regularly to keep up to date with the latest published information.
3. The other policies published on the Website (payment, delivery, returns, privacy and so on) form an integral part of these general terms of trading.